COVID-19 Response

While the COVID-19 pandemic has caused considerable confusion and disruption to our daily lives, we at Tender Years have compiled this page to help our parents stay up-to-date on our centers and programs. Please check back regularly for new and revised information. As always, if you have questions or concerns, please contact your center director.

Center Operations

All Tender Years Child Development Centers are currently operating during our normal hours of operation: Monday – Friday, 6:30am – 6:00pm with modifications, as outlined on this page.

All Tender Years centers are following the recommendations of the PA Department of Human Services (DHS) and The Office of Child Development and Early Learning (OCDEL). You can review OCDEL’s guidance here, and PA Department of Health guidance here. We are also following the latest CDC guidance regarding isolation/quarantine, which you can find here.

Masks

To maintain our normal hours of operation and keep our facilities open to parents, we must do so as safely as possible. Therefore, we will continue to follow CDC and PA Department of Human Services recommendations.

In accordance with the latest CDC guidance for masking, and now that Dauphin and Cumberland County have moved to low community spread, we are moving to optional face coverings as of March 7, 2022.

By default, children over the age of two will continue to wear a mask. However, if you prefer that your child not be required to wear a face covering, please notify your center’s director.

For more information regarding the CDC’s guidance on masking, click here.

Modified Drop-Off & Pick-Up Procedures

We recommend that parents designate a single person to drop off and pick up a child. We also recommend that the designated person is not a “vulnerable” person (older person such as a grandparent or a person with serious underlying medical condition) or a person at high risk of contracting COVID-19 (such as a healthcare worker exposed to ill patients).

Drop-Off Procedures

All children shall be brought to the front door of the center for a health check before being allowed to stay for care. Front doors will remain locked, and key pads or pin code pads will not allow access to parents. A designated staff person will screen your child and take him/her to their classroom. We ask that you please wait until a health check has been completed. Please note, it is at the discretion of Tender Years staff to determine whether your child is healthy, based on our current policies.

Health screening checks are administered to all children before they are taken to their classrooms. These checks include a visual inspection for signs of illness (including cough, shortness of breath, chills or repeated shaking with chills, new loss of taste or smell), as well as temperature screening. We utilize temperature scanning kiosks to provide fast and accurate temperature readings, supplemented by touchless thermometers when necessary. If a child has cold or flu symptoms, or fever of 100.4°F or higher, they will not be permitted to attend childcare.

Pick-Up Procedures

At the end of the day, please come to the front door, and a designated staff person will bring your child to the front for pick up.

Building Access & Face to Face Communications with Your Child’s Teachers

Parents are permitted inside our buildings, with some restrictions in place to limit potential transmission of COVID. Time within the buildings will be limited to 15 minutes.

Travel Policy

If you have traveled outside Pennsylvania recently, we ask that you please comply with Pennsylvania’s quarantine/testing mandate upon returning home. Please visit the PA Department of Health website for the latest information. If you have questions or concerns, please contact your center’s director for guidance.

Notifications of Potential Exposure to COVID-19 & Case Reporting

Attention: If your child has tested positive for COVID-19 or has come into contact with someone who is, or may be, positive, please notify us immediately by completing our COVID-19 Case Reporting Form.

We will inform our staff and families of possible exposure to a positive COVID-19 case. Parents and staff will be notified through the emergency alert system on Tadpoles. The alert will specify possible exposure, exposure or a positive case, as well as guidance for center closures, quarantine and exclusion (per the PA Department of Health, DHS and OCDEL).

Tender Years, Inc. will report COVID-19 cases to the Pennsylvania Department of Health (DOH) and Department of Human Services (DHS) within 24 hours of notification. We will inform parents of enrolled children and staff when there is a suspected or positive case of COVID-19 in our childcare center. Notification will include the appropriate guidance from the Department of Health and Department of Human Services. For your reference, please download the PA DOH Covid-19 Patient Instructions for Self Isolation below.

Illness & Tuition Payment Policies

During the COVID-19 pandemic, Tender Years, Inc. will continue to refer to our existing policies regarding illness and tuition. These policies are supplemented by our COVID-19 policies and procedures, detailed above. For your convenience, we have compiled the relevant policies from the Tender Years Parent Handbook and our COVID-19 response, along with some additional notes for clarification. Please take a moment to review this information in the document listed below. If you have questions, please reach out to your center’s director.

COVID-19 Illness & Tuition Payment Policies

COVID-19 Policies Acknowledgment Forms

COVID-19 Policies Acknowledgment – PARENT
COVID-19 Policies Acknowledgment – ALL