Frequently Asked Questions
Below, you’ll find answers to the most frequently asked questions we receive. If you don’t find the answers you’re looking for here, please Contact Us. We’ll be happy to address your inquiry.
How old does my child need to be to attend Tender Years, Inc.?
We enroll children beginning at 6 weeks of age through 12 years. We offer nursery, toddler, preschool, pre-k, full-day kindergarten, half-day kindergarten, kindergarten enrichment, before and after school care, and summer camp programs.
Am I required to sign a contract upon enrollment?
We require all families to sign a Tuition Agreement Form which requires all families to give a three week WRITTEN notice upon withdrawal from the program.
Which holidays are you closed during, and am I required to pay for days the center is closed?
Tender Years Child Development Centers are closed on the following 11 days:
- New Years Day
- MLK Day (In-service day – staff training)
- President’s Day (Inservice day – staff training)
- Memorial Day, Independence Day (Fourth of July)
- Last Friday of the School Year (August In-service day – staff training)
- Labor Day
- Columbus Day (In-service day – staff training)
- Thanksgiving Day
- Christmas Eve
- Christmas Day
There is no reduction in tuition for holidays. If a holiday falls on a Saturday, Tender Years, Inc. will close on Friday. If a holiday falls on a Sunday, Tender Years, Inc. will close on Monday. There may be times when the program is closed due to severe weather conditions or other emergency situations.
How is tuition paid?
Weekly tuition payments are processed every Wednesday for the next week of service. Monthly payments occur on the first of every month. Tuition fees cover the cost of childcare and breakfast.
How can I schedule a tour of the facility?
You can contact us by phone or email at the appropriate location. The center director will schedule a time to meet with you and your child, give you a personal tour of the facility, and answer all your questions.
